Privacy Policy

Effective Date: 24/11/2025
Last Updated: 24/11/2025

This Privacy Policy explains how BionomeeX SAS (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website or interact with our team.
We are committed to ensuring full compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Information We Collect

a. Information You Provide Directly

When you contact us (via email, contact form, or quotation request), we may collect:

● Your name

● Your email address

● Your company or organization

● Your position or scientific field

● The content of your message or request

b. Information Collected Automatically

When you access our website, we may automatically collect:

● IP address and browser type

● Device and operating system information

● Date, time, and pages consulted

● Anonymous analytics data (via tools such as Google Analytics or similar)

We do not collect any sensitive personal data through our website.

2. How We Use Your Information

We use the data collected to:

● Respond to your inquiries or quotation requests

● Provide information on our solutions (Luxiol, Ultim, GWAS 2D, HiXloop)

● Improve our website, user experience, and services

● Maintain customer communication and internal records

● Comply with legal or regulatory obligations

We do not sell, rent, or share your personal information for commercial purposes.

3. Legal Basis for Processing

Your personal data is processed on the basis of:

● Consent (when you submit a form or contact us),

● Contractual necessity (when you request or use our services),

● Legitimate interest (improving our website or interacting with potential clients),

● Legal obligations (record-keeping and compliance requirements).

4. Data Retention

We retain personal data only for the duration necessary to fulfill the purposes outlined above:

● Contact and quotation data: up to 3 years after the last interaction.

● Contractual and financial data: retained according to legal requirements (typically 10 years).

After these periods, data is securely deleted or anonymized.

5. Data Sharing and Transfers

We may share your information with:

● Authorized BionomeeX team members and internal collaborators,

● Trusted service providers for hosting, analytics, or email communication (all GDPR-compliant),

● Legal authorities when required by applicable law.

Your data will not be transferred outside the European Economic Area (EEA) without adequate protection measures in place.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, alteration, loss, or misuse.
However, no method of internet transmission is entirely secure, and we cannot guarantee absolute protection.

7. Your Rights (GDPR)

Under the GDPR, you have the right to:

● Access your personal data

● Request correction or deletion

● Restrict or object to processing

● Withdraw consent at any time

● Request data portability

To exercise your rights, please contact us at: contact@bionomeex.com
We will respond within 30 days.

8. Cookies

Our website may use cookies to enhance functionality and analyze traffic.
You may disable or manage cookies through your browser settings.
For more details, please refer to our Cookie Policy (if available).

9. External Links

Our website may include links to third-party sites.
We are not responsible for their content or privacy practices.
We encourage you to review their privacy policies before submitting personal information.

10. Updates to This Privacy Policy

We may update this Policy periodically.
The most recent version will always be available on our website.
Continued use of our website constitutes acceptance of the updated Policy.